New York

  • New York surged higher in overall nursing home care, up 20 spots from its dreadfully low No. 45 ranking in the past two report cards.
  • New York scored “A” grades in every enforcement measure for the first time.
  • Despite New York’s strong showing, the state failed two critical measures: the percentage of facilities with above average professional nursing hours and the percentage of facilities with above average direct care staffing levels, ranking No. 44 and No. 45 respectively.
  • New York’s nursing home staffing hours remained woefully stagnant for the third consecutive reporting period, clocking just 2 hours and 20 minutes of direct care per resident daily.
  • 4 in 5 New York nursing homes had middling to below direct care nursing staff levels.
  • Despite New York achieving its best ombudsman record to date, the advocacy group still verified 3 of 4 ombudsman complaints, indicating widespread concern from residents about their overall quality of care.
  • New York nursing home care ranks fourth in the Northeast Region.
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