A facility must immediately inform the resident (and resident’s legal representative) and consult with the resident’s physician of:
- An accident involving the resident which results in injury and has the potential for requiring physician intervention
- A significant change in the resident’s physical, mental, or psychosocial status
- A need to alter treatment significantly
- A decision to transfer or discharge the resident from the facility
A facility must also promptly notify the resident (and the resident’s legal representative or interested family member) when there is:
- A change in room or roommate assignment
- A change in resident rights
A facility must record and periodically update the address and phone number of the resident’s legal representative or interested family member